We are thrilled with our Hotdogs ID tag, which we purchased for our dog Chori. I was too excited to buy one and realized after the order that I had put in the wrong address and wanted to add another number to it. I immediately reached out to Smashpaw, who was quick with communication and accomodating. Shipping was also fast. We have received many compliments on this dog tag, and it is very well made. I would highly recommend Smashpaw to other pet parents and friends.